Privacy Policy

At FolioStack, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our applications or website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with our applications or when you choose to participate in various activities related to our applications.

Derivative Data

Information our servers automatically collect when you access our applications, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our applications.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our applications.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our applications from a mobile device.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our applications to:

• Create and manage your account.
• Deliver targeted products, service updates, and promotional offers.
• Improve our applications and website.
• Monitor and analyze usage and trends to improve your experience.
• Notify you of updates to our applications.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of our applications.
• Resolve disputes and troubleshoot problems.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Parties We Disclose Information To

4. Security Practices to Safeguard Information

We implement a variety of security measures to maintain the safety of your personal information:

Technical Safeguards

• Encryption of sensitive data both in transit (using TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Secure network infrastructure with firewalls and intrusion detection
• Multi-factor authentication for administrative access

Administrative Safeguards

• Regular employee training on data protection and privacy
• Strict access controls based on the principle of least privilege
• Incident response plan for potential data breaches
• Regular review and update of security policies

Physical Safeguards

• Secure data centers with 24/7 monitoring
• Access controls to facilities containing sensitive information
• Proper disposal procedures for physical records

While we have implemented appropriate security measures, no electronic storage system or data transmission over the Internet can be guaranteed to be 100% secure. If we learn of a security breach, we will notify you electronically so that you can take appropriate protective steps.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Retention periods vary based on the type of data and its purpose:

• Account information: Retained while your account is active plus 3 years
• Transaction data: 7 years for tax and accounting purposes
• Analytics data: 26 months in anonymized form
• Customer support communications: 5 years

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to rectify (correct) your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent at any time

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal information outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

FolioStack
Email: support@foliostack.net
Phone: +37068093202
Website: foliostack.net

For EU residents, you also have the right to lodge a complaint with your local data protection authority.